PRIVACY POLICY:

Effective Date: 11/10/2024

At ChatAI, we are committed to protecting your privacy and ensuring the security of the personal information you provide. This policy explains how we collect, use, and protect your data when you use our services.

1. Information We Collect:

Personal Information: When you sign up or make a purchase, we collect personal information such as your name, email address, payment information (handled securely via Stripe), and any other information you provide.

Non-personal Information:

We may collect non-personal information such as IP addresses, browser types, and usage data to improve the user experience.

2. Use of Your Information:

We use your personal information to provide and improve our services, process payments, and send communications.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Payment Processing:

All transactions are processed securely through Stripe. We do not store your payment details on our servers.

4. Data Retention:

We retain your personal information for as long as necessary. To utilise it for the purposes of which it was collected, or as required by law.

5. Your Rights:

You have the right to access, update, or delete any of your personal information.

Please contact us at [email protected] for any data requests.

6. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access.

7. Cookies:

Our website uses cookies to enhance user experience and analyse site usage. For more information, refer to our Cookie Policy.

8. Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify users of any changes through this page.

Contact Us:

If you have any questions regarding this Privacy Policy, please contact us at [email protected]